Evening Patient Access Specialist for Admissions

Cleveland Clinic; Akron (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Cleveland Clinic in Ohio seeks a Patient Access Representative to register, schedule and preregister patients for inpatient, emergency and outpatient services, educate patients on benefits, and collect payments at or before service. This role supports patient access across departments and requires attention to detail and strong customer service.

Qualifications include a high school diploma or GED and at least one year of customer service experience; hospital clerical or billing experience is a

Qualifications

• Needs strong customer service skills and attention to detail.
• Familiarity with medical terminology is helpful.
• Experience in hospital clerical or billing is a plus.

Responsibilities

• Register, schedule and preregister patients for inpatients, emergencies and outpatient tests.
• Educate patients about benefits and collect payments prior to or at service.
• Coordinate with physicians offices and other departments to ensure smooth access.

Skills

Customer service

Data Entry

Medical terminology

Education

High School Diploma or GED

Job description

Cleveland Clinic in Ohio seeks a Patient Access Representative to register, schedule and preregister patients for inpatient, emergency and outpatient services, educate patients on benefits, and collect payments at or before service. This role supports patient access across departments and requires attention to detail and strong customer service.

Qualifications include a high school diploma or GED and at least one year of customer service experience; hospital clerical or billing experience is a