Evening Patient Access & Scheduling Specialist

Sentara; Norfolk (VA); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Sign-on bonus up to $1,500

Comprehensive benefits package

Job summary

Sentara Leigh Hospital in Norfolk, VA is seeking a Part-time Patient Access Representative for the evenings shift. You will register patients, verify identities, and enter insurance data in the EHR while handling payments and scheduling when needed.

Responsibilities include explaining compliance documents, providing excellent first impressions, and assisting families in waiting areas. The role offers benefits and a sign-on bonus for qualified candidates.

Qualifications

• HS or equivalent required; two years of customer service and/or data entry experience preferred.
• Proficiency in keyboarding and data entry.
• Associate or bachelor’s degree may substitute two years of experience.

Responsibilities

• Verify patient identity and select correct patient record.
• Review schedules and physician orders to register for service.
• Scan insurance cards, IDs, Living Wills, POAs; enter demographics/insurance in EHR.
• Explain and complete complex regulatory documents; ensure privacy/compliance.
• Collect co-payments, deposits, and outstanding balances; perform transactions securely.
• Greet patients, answer questions, and direct to appropriate service area.
• May perform scheduling, pre-admission, and discharge duties; update families.

Skills

Customer Service

Data Entry

Front Desk

Scheduling

Insurance Verification

Receptionist

Education

High School Diploma or Equivalent

Associate or Bachelor’s degree in lieu of two years of experience

Job description

Sentara Leigh Hospital in Norfolk, VA is seeking a Part-time Patient Access Representative for the evenings shift. You will register patients, verify identities, and enter insurance data in the EHR while handling payments and scheduling when needed.

Responsibilities include explaining compliance documents, providing excellent first impressions, and assisting families in waiting areas. The role offers benefits and a sign-on bonus for qualified candidates.