Evening Patient Access & Registration Specialist

OhioHealth; Delaware (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

OhioHealth in Ohio is seeking a patient access specialist to begin the Revenue Cycle by collecting demographic and financial information to produce a clean claim and timely reimbursement. You will provide exceptional customer service to patients, families, visitors, and physicians in various access areas, with an evening shift and rotating weekends/holidays.

The role involves registration tasks, CPT coding basics, insurance verification, and guiding patients through MyChart and financial

Qualifications

• Excellent communication, organization, and customer service skills.
• Basic computer skills.
• One to two years precious experience in a medical office setting.

Responsibilities

• Accurately identifies patient in EMR system.
• Obtains and enters accurate patient demographic and financial information through a standard work process to complete registration while maintaining patient confidentiality.
• Provides exceptional customer service during encounters with patients, families, visitors, and OhioHealth physicians and associates.
• Performs registration functions in any of the Patient Access areas.
• Uses critical thinking to make decisions, resolve issues, and escalate concerns when needed.
• Verifies insurance eligibility using online systems, payer websites or by phone.
• Secures and tracks insurance authorizations and processed BXC patients.
• Transcribes ancillary orders.
• Scheduled outpatients.
• Generates, prints and provides patient estimates utilizing price estimator products.

Skills

Communication

Organization

Customer service

Computer skills

Medical office experience

Education

High School or GED

Job description

OhioHealth in Ohio is seeking a patient access specialist to begin the Revenue Cycle by collecting demographic and financial information to produce a clean claim and timely reimbursement. You will provide exceptional customer service to patients, families, visitors, and physicians in various access areas, with an evening shift and rotating weekends/holidays.

The role involves registration tasks, CPT coding basics, insurance verification, and guiding patients through MyChart and financial