Evening Patient Access Lead: Front Desk & Team Leader

100 LCMC Health; Metairie (LA); On-site; USD 55,000 - 70,000; Full time

Job summary

LCMC Health seeks a Patient Access Lead to guide scheduling, registration, and admissions with a patient-first focus. You will lead by example, ensure accurate records, and coordinate coverage across teams to keep operations flowing smoothly.

You will foster empathy, supervise staff, and pursue process improvements to start care on the right foot for every patient and provider interaction.

Qualifications

• High School Diploma or GED required; 3+ years of customer service or healthcare experience preferred.
• Demonstrated leadership and ability to support staff and patients.
• Patient-centric mindset with strong communication and problem-solving skills.

Responsibilities

• Greet patients and schedule appointments.
• Register patients and maintain accurate records.
• Review and collect financial responsibility.
• Update EMR and communicate with providers.
• Balance cash drawers and daily logs.
• Support staffing, training, and process improvements.

Skills

Leadership

Customer service

Healthcare experience

Education

High School Diploma/GED

Job description

LCMC Health seeks a Patient Access Lead to guide scheduling, registration, and admissions with a patient-first focus. You will lead by example, ensure accurate records, and coordinate coverage across teams to keep operations flowing smoothly.

You will foster empathy, supervise staff, and pursue process improvements to start care on the right foot for every patient and provider interaction.