Evening Patient Access Lead - Elevate Patient Experience

jeffersonhealth; Pennsylvania; On-site; USD 45,000 - 65,000; Full time

Job summary

Jefferson Health in Lansdale, PA seeks a Lead Patient Access Representative to oversee patient registration processes and support the access team on the Lansdale Campus. This role requires excellent patient service skills and a focus on accurate data capture.

The position, based in Lansdale, emphasizes training staff, ensuring compliance, and handling insurance information, including authorizations and patient financial responsibilities.

Qualifications

• Education: High School Diploma or GED.
• Experience: 3 years of patient registration experience.
• Proficient in data entry and handling insurance information.

Responsibilities

• Provide day-to-day support to Patient Access Representatives.
• Serve as subject matter expert and train staff.
• Ensure accurate entry of orders, demographics and insurance information including authorizations.
• Ensure staff compliance with protocols and collect out-of-pocket liability from patients.

Skills

Patient registration

Customer service

Communication

Training

Leadership

Education

High School Diploma / GED

Job description

Jefferson Health in Lansdale, PA seeks a Lead Patient Access Representative to oversee patient registration processes and support the access team on the Lansdale Campus. This role requires excellent patient service skills and a focus on accurate data capture.

The position, based in Lansdale, emphasizes training staff, ensuring compliance, and handling insurance information, including authorizations and patient financial responsibilities.