Evening Patient Access & Billing Specialist

Health First; Melbourne (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Health First in Melbourne, FL is seeking a Patient Service Specialist in Patient Relations. The role supports mission and financial integrity by delivering high-quality customer service, ensuring regulatory compliance, and optimizing revenue cycle performance.

Responsibilities include patient registration, insurance verification, calculating co-pays, ABN awareness, and Medicare MSPQ completion. The position requires a high school diploma, 1 year of customer service, CPR certification, and strong

Qualifications

• Excellent communication and interpersonal skills for patient interactions.
• Ability to work with minimal supervision and prioritize tasks.
• Foundational knowledge of healthcare terminology and regulatory practices.

Responsibilities

• Prepare charts for scheduled patients, obtain authorizations, and confirm medical necessity for service lines.
• Register patients with two identifiers, verify demographics, and collect consent forms for compliance.
• Perform Medicare reviews, identify ABN needs, and issue ABNs as necessary.
• Complete MSPQ for Medicare beneficiaries and verify insurance eligibility and benefits.
• Estimate patient financial responsibility before service and assist with co-pays and balances.
• Daily reconciliation of cash, deposits, and petty cash; ensure regulatory compliance.

Skills

Excellent communication

Teamwork

Critical thinking

Autonomy

Regulatory compliance

Education

High School Diploma

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Health First in Melbourne, FL is seeking a Patient Service Specialist in Patient Relations. The role supports mission and financial integrity by delivering high-quality customer service, ensuring regulatory compliance, and optimizing revenue cycle performance.

Responsibilities include patient registration, insurance verification, calculating co-pays, ABN awareness, and Medicare MSPQ completion. The position requires a high school diploma, 1 year of customer service, CPR certification, and strong