Evening Oncology Operations Associate

baystatehealth; Springfield (MA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Career growth

Regional opportunities

Retirement plan

Paid time off

Job summary

Baystate Health is seeking an Operations Associate for the Oncology Department at Baystate Medical Center in Springfield, MA. This per diem, evening role supports bed management, patient flow, and administrative tasks within a busy oncology unit.

You will assist with rounds, documentation, and coordination across clinical teams, ensuring accurate records and smooth patient transitions. A strong teamwork mindset and BLS certification are preferred.

Qualifications

• GED or HiSET required.
• Basic Cardiac Life Support (BLS) certification required.

Responsibilities

• Bed management and patient flow: coordinate admissions, discharges, transfers; track bed availability and patient status; communicate updates with nursing, case management, physicians and other departments to support efficient throughput.
• Administrative and clinical team support: assist nurses, hospitalists, case managers and interdisciplinary teams; help with rounds, consults, follow-up appointments, staffing, schedules, and unit projects.
• Communication and coordination: enable timely communication among patients, families, clinical staff, physicians and ancillary departments; answer calls, relay messages, coordinate priority services, and provide shift handoffs.
• Medical records and documentation: maintain accurate patient records; prepare admissions transfers and discharges docs; obtain signatures; keep unit logs; process and submit records.
• Patient and family support: welcome and orient patients and families to the unit; answer routine questions; provide information and escalate concerns to the care team.
• Unit operations and resource management: support daily operations through staffing coordination, inventory and ordering, charge entry, scheduling, and retrieval of meds, blood products and supplies.
• Systems and technology: utilize clinical, administrative, staffing and patient-flow systems to maintain patient information, documentation, scheduling and department operations.
• Patient safety and emergency response: know emergency procedures and equipment; initiate appropriate responses and mobilize needed staff as directed.

Education

GED or HiSET

Job description

Baystate Health is seeking an Operations Associate for the Oncology Department at Baystate Medical Center in Springfield, MA. This per diem, evening role supports bed management, patient flow, and administrative tasks within a busy oncology unit.

You will assist with rounds, documentation, and coordination across clinical teams, ensuring accurate records and smooth patient transitions. A strong teamwork mindset and BLS certification are preferred.