Evening Night Auditor & Front Desk Specialist

Spire Hospitality LLC; BLOOMINGTON (MN); Hybrid; USD 28,000 - 30,000; Part time

Benefits offered by this job

Early Pay Access

Dental Insurance

Vision Insurance

Pet Discount

401K

Life Insurance

Critical Illness Disability

Wellness Programs

Hotel Discounts

Job summary

The Renaissance Minneapolis Bloomington Hotel, operated by Spire Hospitality LLC, is seeking a creative, guest-focused part-time Night Auditor to join its team. You will warmly welcome guests and ensure seamless operations at the front desk after hours.

As Night Auditor, you will balance daily revenue, prepare PMS reports, handle check-ins/check-outs, address guest questions, and support a friendly, efficient guest experience for a diverse range of travelers.

Qualifications

• High school diploma or its equivalent is required.
• Minimum of 1 year Front Desk experience is preferred.
• 1 year of experience in customer service or a guest-facing role is required.
• Proficient with MS Office (Outlook, Word, Excel) and general computer use.

Responsibilities

• Deliver unparalleled service, courtesy, and care to guests by responding promptly to questions and requests.
• Prepare and balance daily Food & Beverage revenue reports and PMS reports for revenue and settlement accounts.
• Make corrections and adjustments via the PMS and address computer issues during the shift.
• Enter revenue, expenses, and allowances to generate daily reports (Guest Ledger Summary, Daily Restaurant Summary).
• Conduct check-ins and check-outs efficiently and answer calls professionally.
• Resolve guest concerns with attentive service recovery.

Skills

Front desk experience

Customer service

Attention to detail

Education

High School Diploma or equivalent

Tools

MS Office Suite

Outlook

Word

Excel

Job description

The Renaissance Minneapolis Bloomington Hotel, operated by Spire Hospitality LLC, is seeking a creative, guest-focused part-time Night Auditor to join its team. You will warmly welcome guests and ensure seamless operations at the front desk after hours.

As Night Auditor, you will balance daily revenue, prepare PMS reports, handle check-ins/check-outs, address guest questions, and support a friendly, efficient guest experience for a diverse range of travelers.