Evening Member Services Specialist | Front Desk & Tours

Planet Fitness; Charlottesville (VA); On-site; USD 12,398 - 13,087; Full time

Job summary

A popular fitness franchise is seeking a Member Services Representative in Charlottesville, Virginia. This role involves providing exceptional service to members, addressing inquiries, and assisting in member accounts. A strong customer service background and a positive attitude are essential. The position requires standing, walking, and occasional lifting during shifts. Pay ranges from $9 to $9.50 per hour, with opportunities for career advancement in a rapidly growing company.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Provide exceptional customer service to members and guests.
• Answer phones and assist callers with various questions.
• Check members into the system and sign up new members.

Skills

Customer service skills

Basic computer proficiency

Strong listening skills

Upbeat and positive attitude

Job description

A popular fitness franchise is seeking a Member Services Representative in Charlottesville, Virginia. This role involves providing exceptional service to members, addressing inquiries, and assisting in member accounts. A strong customer service background and a positive attitude are essential. The position requires standing, walking, and occasional lifting during shifts. Pay ranges from $9 to $9.50 per hour, with opportunities for career advancement in a rapidly growing company.