Evening Member Experience Associate

Planet Fitness; Oak Park (PA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Health Insurance

401K Match

PTO

Black Card Membership

Shift differential

Career growth

Job summary

Planet Fitness at National Fitness Partners is hiring a Customer Service Representative to deliver a superior, Judgement Free member experience. You will answer phones, greet members, sign up new members, log amenities, and handle beverage/merchandise purchases at the POS while promoting our PE@PF classes.

Responsibilities include addressing member questions promptly, maintaining a clean, sanitized club environment, and supporting tour and sign-up processes.

Qualifications

• Customer service experience preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones in a friendly manner and greet members.
• Sign up and tour new members, log amenities.
• Process beverage or merchandise purchases at POS.
• Promote fitness instruction classes to members and guests.
• Maintain a clean, sanitized club environment.

Skills

Customer service

Phone etiquette

Basic computer skills

Education

High school diploma

Job description

Planet Fitness at National Fitness Partners is hiring a Customer Service Representative to deliver a superior, Judgement Free member experience. You will answer phones, greet members, sign up new members, log amenities, and handle beverage/merchandise purchases at the POS while promoting our PE@PF classes.

Responsibilities include addressing member questions promptly, maintaining a clean, sanitized club environment, and supporting tour and sign-up processes.