Evening Logistics Customer Support Specialist

Circle Logistics Inc.; Indiana; On-site; USD 19,000 - 26,000; Full time

Job summary

Circle Logistics Inc. in Whiteland, IN seeks a proactive Customer Service Representative to be the bridge for smooth handoffs, accurate tracking, and responsive support during afternoon and evening hours.

You will provide real-time shipment updates, monitor routes to prevent delays, assist with urgent coverage, and handle end-of-day inquiries with professionalism. Previous logistics or service experience is preferred, with strong communication and computer skills.

Qualifications

• Previous experience in customer service or logistics preferred.
• Excellent written and verbal communication; calm under pressure.
• Strong computer skills and data entry accuracy.

Responsibilities

• Provide real-time shipment status updates to customers via email.
• Monitor shipments in route to anticipate delays.
• Assist with last-minute urgent shipments and quick transit solutions.
• Handle afternoon and evening phone calls and end-of-day inquiries.

Skills

Customer service

Logistics

Communication

Multitasking

Problem solving

Attention to detail

Email management

Composure under pressure

Tools

Tracking systems

Data entry portals

Job description

Circle Logistics Inc. in Whiteland, IN seeks a proactive Customer Service Representative to be the bridge for smooth handoffs, accurate tracking, and responsive support during afternoon and evening hours.

You will provide real-time shipment updates, monitor routes to prevent delays, assist with urgent coverage, and handle end-of-day inquiries with professionalism. Previous logistics or service experience is preferred, with strong communication and computer skills.