Evening Inbound Call Center Rep – Automotive, Benefits

Billion Automotive; Sioux Falls (SD); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Full medical, dental and vision

Life insurance

401(k) match

Paid time off

Commission opportunities

Job summary

Billion Automotive is hiring energetic Customer Service Representatives to handle inbound calls, build relationships, and gather data for scheduling appointments. You will route calls to the correct departments, update customer records, and support administrative tasks as needed.

The role emphasizes strong communication, keen attention to detail, and the ability to learn quickly. Benefits include commissions, promotions, and comprehensive health coverage for full-time staff.

Qualifications

• Exceptional customer service skills and ability to build relationships.
• Experience in inbound call handling and call routing.
• Familiarity with automotive industry preferred.
• Proficient in data entry and maintaining accurate notes.
• Strong written and verbal communication; detail oriented.

Responsibilities

• Handle inbound phone calls and assist customers.
• Gather information and route calls to appropriate department.
• Update customer changes in the database.
• Provide administrative support as needed.
• Attend training sessions and meetings.

Skills

Customer service

Call center

Automotive industry

Verbal communication

Written communication

Data entry

Detail oriented

Tools

CRM software

Microsoft Excel

Job description

Billion Automotive is hiring energetic Customer Service Representatives to handle inbound calls, build relationships, and gather data for scheduling appointments. You will route calls to the correct departments, update customer records, and support administrative tasks as needed.

The role emphasizes strong communication, keen attention to detail, and the ability to learn quickly. Benefits include commissions, promotions, and comprehensive health coverage for full-time staff.