Evening Health Unit Coordinator — Patient Flow & Admin

Cleveland Clinic; Cleveland (OH); Sur place; USD 25 000 - 34 000; Plein temps

Résumé du poste

The Cleveland Clinic Hillcrest Hospital seeks a Health Unit Coordinator to support the 3 West Tower Complex Medical Care unit, handling admissions, rounds, records and patient services. You will coordinate patient flow and provide exceptional service to patients, families and staff in a Magnet Hospital setting.

This evening shift (2:30 p.m. – 11:00 p.m.) offers growth opportunities, tuition reimbursement and a comprehensive benefits package.

Qualifications

• High School Diploma or GED is required.
• Experience in a customer service-related role is preferred.
• Typing ability and basic computer skills are required.

Responsabilités

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and directing them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Handle various computer tasks, such as updating schedules and managing patient information.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Connaissances

Customer service

Typing

Computer skills

Formation

High School Diploma or GED

Description du poste

The Cleveland Clinic Hillcrest Hospital seeks a Health Unit Coordinator to support the 3 West Tower Complex Medical Care unit, handling admissions, rounds, records and patient services. You will coordinate patient flow and provide exceptional service to patients, families and staff in a Magnet Hospital setting.

This evening shift (2:30 p.m. – 11:00 p.m.) offers growth opportunities, tuition reimbursement and a comprehensive benefits package.