Birthing Center Health Unit Coordinator (Night Shift)

ccf; United States; Sur place; USD 28 000 - 39 000; Plein temps

Résumé du poste

Cleveland Clinic Health System in Cleveland is seeking a Health Unit Coordinator for the Birthing Center. You will deliver high levels of service to patients, families and staff while managing administrative tasks to support smooth operations.

This nights shift role involves greeting patients, coordinating admissions, and facilitating communication across units. Strong customer service and computer skills are essential to ensure accurate record keeping and a welcoming patient experience.

Qualifications

• High School Diploma or GED required.
• College degree preferred.
• Minimum 1 year experience in a customer service-related role.
• Typing or computer training or equivalent coursework; Microsoft Office experience preferred.

Responsabilités

• Conducts an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Responds to patient call lights in a manner that expedites appropriate follow through.
• Makes rounds on patients throughout their hospital stay.
• Communicates and facilitates communication with patients, families, other departments and health care team members regarding patient care.
• Assists with processing patient admissions, transfers and discharges.
• Provides concierge service to assist patients and families with way finding and directs them to available resources.
• Assembles and maintains patient medical records and other documents related to patient care.
• Assists with unit clerical functions.
• Assists in trouble-shooting equipment failures such as call system, portable phones, WOWs and other unit devices.
• Other duties as assigned.

Connaissances

Customer service

Communication

Formation

High School Diploma or GED

College degree preferred

Outils

Microsoft Office

Description du poste

Cleveland Clinic Health System in Cleveland is seeking a Health Unit Coordinator for the Birthing Center. You will deliver high levels of service to patients, families and staff while managing administrative tasks to support smooth operations.

This nights shift role involves greeting patients, coordinating admissions, and facilitating communication across units. Strong customer service and computer skills are essential to ensure accurate record keeping and a welcoming patient experience.