Evening Health Unit Coordinator - Patient Access & Care

Cleveland Clinic; Cleveland (OH); Vor Ort; USD 25.000 - 34.000; Vollzeit

Zusammenfassung

The Cleveland Clinic Main Campus seeks a Health Unit Coordinator (HUC) to provide exceptional patient and family service, and to ensure smooth administrative operations to support caregivers in delivering high-quality care.

This full-time evening role (3:00pm–11:00pm) involves greeting patients, responding to call lights, assisting with admissions/transfers/discharges, helping with wayfinding, maintaining medical records, and troubleshooting unit devices.

Qualifikationen

• High school diploma or GED required.
• One year of customer service experience preferred.
• Typing and basic computer skills required.

Aufgaben

• Greet and orient newly admitted or transferred patients to the unit.
• Respond to patient call lights and make rounds.
• Assist with admissions, transfers, and discharges.
• Assist patients and families with wayfinding and direct to resources.
• Assemble and maintain patient medical records and related documents.
• Troubleshoot unit equipment and IT devices as needed.

Kenntnisse

Customer service

Typing

Computer training

Ausbildung

High school diploma or GED

College degree

Tools

Microsoft Office

Jobbeschreibung

The Cleveland Clinic Main Campus seeks a Health Unit Coordinator (HUC) to provide exceptional patient and family service, and to ensure smooth administrative operations to support caregivers in delivering high-quality care.

This full-time evening role (3:00pm–11:00pm) involves greeting patients, responding to call lights, assisting with admissions/transfers/discharges, helping with wayfinding, maintaining medical records, and troubleshooting unit devices.