Evening Front Desk Team Lead

Sleep Inn Hotel Fogelsville; Allentown (Lehigh County); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Career growth

Benefits package

Vibrant environment

Job summary

Sleep Inn Allentown-Fogelsville is seeking an Evening Front Desk Team Lead to supervise our front desk from 3:00 PM to 11:00 PM, ensuring smooth operations and guest satisfaction. You will lead the evening front desk team, handle check-in and check-out efficiently, and resolve guest requests with a personable, proactive approach.

Network with team to maintain a high standard of service and hospitality. Join a fast-paced hospitality team with opportunities for growth and a competitive benefits

Qualifications

• Experience in front desk or hospitality roles.
• Strong communication and problem-solving skills.
• Ability to supervise evening team and manage check-in/out.

Responsibilities

• Oversee front desk operations from 3:00 PM to 11:00 PM.
• Ensure guest satisfaction through personalized service and prompt problem resolution.
• Supervise and support the evening front desk team.
• Maintain a welcoming and efficient check-in/check-out process.

Skills

Hospitality

Customer service

Team supervision

Communication

Job description

Sleep Inn Allentown-Fogelsville is seeking an Evening Front Desk Team Lead to supervise our front desk from 3:00 PM to 11:00 PM, ensuring smooth operations and guest satisfaction. You will lead the evening front desk team, handle check-in and check-out efficiently, and resolve guest requests with a personable, proactive approach.

Network with team to maintain a high standard of service and hospitality. Join a fast-paced hospitality team with opportunities for growth and a competitive benefits