Team Lead

Sleep Inn Hotel Fogelsville; Allentown (Lehigh County); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Career growth

Benefits package

Vibrant environment

Job summary

Sleep Inn Allentown-Fogelsville is seeking an Evening Front Desk Team Lead to supervise our front desk from 3:00 PM to 11:00 PM, ensuring smooth operations and guest satisfaction. You will lead the evening front desk team, handle check-in and check-out efficiently, and resolve guest requests with a personable, proactive approach.

Network with team to maintain a high standard of service and hospitality. Join a fast-paced hospitality team with opportunities for growth and a competitive benefits

Qualifications

• Experience in front desk or hospitality roles.
• Strong communication and problem-solving skills.
• Ability to supervise evening team and manage check-in/out.

Responsibilities

• Oversee front desk operations from 3:00 PM to 11:00 PM.
• Ensure guest satisfaction through personalized service and prompt problem resolution.
• Supervise and support the evening front desk team.
• Maintain a welcoming and efficient check-in/check-out process.

Skills

Hospitality

Customer service

Team supervision

Communication

Job description

Join Our Team as the Front Desk Evening Team Lead

Are you a master of hospitality, with a passion for delivering exceptional guest experiences? Sleep Inn Allentown-Fogelsville is seeking a dynamic individual to join our team as the evening supervisor of our front desk.

Key Responsibilities Include:

• Overseeing the smooth operation of the front desk from 3:00 PM to 11:00 PM
• Ensuring guest satisfaction through personalized service and problem resolution
• Supervising and supporting the evening front desk team.
• Maintaining a welcoming and efficient check-in/check-out process

What We Offer:

• A vibrant and fast-paced work environment
• Opportunities for career growth and advancement
• Competitive salary and benefits package
• The chance to be a pivotal part of a top-notch hospitality team

If you have a flair for hospitality, excellent communication skills, and a knack for problem-solving, we want to hear from you. Step into this exciting role and be the face of excellence at Sleep Inn Allentown-Fogelsville.

Source: Hospitality Online