Evening Front Desk & Security Associate

FirstService Residential; West Palm Beach (FL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Full benefits (medical, dental, vision

Paid time off & holidays

401k with company match

Job summary

FirstService Residential is seeking a Front Desk Associate in West Palm Beach, FL. The role involves greeting residents, managing guests, and monitoring security systems with a strong focus on customer service.

You will handle daily logs, respond to emergencies, and support building operations while maintaining safety and professional conduct. The position requires reliability and strong communication skills.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Meets and greets residents; checks guests and service providers in/out.
• Monitors and operates electronic security control systems.
• Maintains daily logs, records and forms.
• Responds to emergency situations in a timely and efficient manner.
• Monitors access to the building and controls security systems.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.

Skills

Customer service

Communication skills

Multilingual

Written communication

Interpersonal skills

Computer literacy

Education

High school diploma

College courses in business/hospitality

Tools

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate in West Palm Beach, FL. The role involves greeting residents, managing guests, and monitoring security systems with a strong focus on customer service.

You will handle daily logs, respond to emergencies, and support building operations while maintaining safety and professional conduct. The position requires reliability and strong communication skills.