Evening Front Desk & Resident Services Associate

Luxor Healthcare; Ballwin (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

Manchester Rehab & Healthcare Center is a skilled nursing community committed to clinical excellence and compassionate care for our residents. The receptionist role supports the Office Manager and Administrator with day-to-day clerical duties.

Evening shift 4p–8p involves answering calls, greeting visitors, and coordinating front-desk activities while complying with facility policies. This position emphasizes accuracy, organization, and courteous communication to ensure smooth operation of front

Qualifications

• Must be able to read, write and speak the English language.

Responsibilities

• Follow all facility and departmental policies, guidelines and directives when performing tasks and using equipment and supplies.
• Answer the phone, direct calls, and take messages.
• Greet visitors and provide directions to specific locations within the facility, as needed.
• Order office supplies and other departmental materials as assigned.
• Monitor the activities of residents going in and out of the front door exit. Direct and/or escort those residents who need supervision back to their rooms or the nurse’s station, as needed.
• File resident, employee and business records, as directed.
• Complete departmental copying assignments as received.
• Assist with handling the mail.
• Handle potential applicant inquiries by informing callers of available positions, giving and receiving applications and notifying department heads of potential applicants in the building (in case they want to interview the applicant immediately).
• All other duties as assigned by supervisors.

Skills

Must be able to read, write and speak

Job description

Manchester Rehab & Healthcare Center is a skilled nursing community committed to clinical excellence and compassionate care for our residents. The receptionist role supports the Office Manager and Administrator with day-to-day clerical duties.

Evening shift 4p–8p involves answering calls, greeting visitors, and coordinating front-desk activities while complying with facility policies. This position emphasizes accuracy, organization, and courteous communication to ensure smooth operation of front