Evening Front Desk & Guest Relations Associate

Recovery Centers of America; Massachusetts; Vor Ort; USD 21.000 - 29.000; Vollzeit

Zusammenfassung

Recovery Centers of America in Massachusetts seeks a friendly receptionist to ensure a welcoming front-desk presence and deliver efficient customer service. You will greet guests and residents, manage calls, and support mail and clerical tasks in a confidential environment.

The role offers an evening schedule: 5 p.m.–9 p.m., Monday, Wednesday, and Thursday, with a pay rate of $18 per hour. Prior public-facing experience and proficiency in Microsoft Office are preferred.

Qualifikationen

• High School Diploma required.
• Prior experience working with the public is required.
• Proficiency with Microsoft Office needed.
• Knowledge of switchboard operation beneficial.
• Strong clerical and customer service skills.
• Excellent writing and communication skills.
• Ability to multi-task in a fast-paced environment.
• Adherence to confidentiality and HIPAA standards.

Aufgaben

• Answering incoming phone calls to the facility.
• Directs calls to the appropriate individual.
• Greets guests, new clients, and residents with warmth.
• Assists in handling of incoming and outgoing mail.
• Filing.
• Ordering supplies.
• Handling all maintenance orders for the facility.

Kenntnisse

Customer service

Multi-tasking

Communication

Confidentiality

Ausbildung

High School Diploma

Tools

Microsoft Office

Switchboard operation

Jobbeschreibung

Recovery Centers of America in Massachusetts seeks a friendly receptionist to ensure a welcoming front-desk presence and deliver efficient customer service. You will greet guests and residents, manage calls, and support mail and clerical tasks in a confidential environment.

The role offers an evening schedule: 5 p.m.–9 p.m., Monday, Wednesday, and Thursday, with a pay rate of $18 per hour. Prior public-facing experience and proficiency in Microsoft Office are preferred.