Evening Front Desk Concierge — Weekend Guest Services

American Cancer Society; Charleston (SC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Professional development programs

Weekend differential pay (15%)

Job summary

The American Cancer Society in Charleston, SC is seeking a Concierge to serve as the first point of contact, manage front desk operations and ensure a welcoming, safe environment. The role supports guest check-in/out, answers inquiries, and coordinates transportation.

The position offers a starting pay of $19.50 per hour with weekend differential pay of 15%, benefits eligibility, and a schedule from 3:00pm to 11:00pm on weekends.

Qualifications

• High School Diploma or Equivalent.
• Additional education or training in hospitality management or customer service is a plus.
• Previous experience in hospitality, guest services, or a related field is preferred.
• Minimum 1 year of Customer Service Experience.

Responsibilities

• Greet guests and manage check-in/out procedures.
• Provide information about lodge amenities and community resources.
• Coordinate transportation and EMPOWER Program services and schedules.
• Respond to guest requests, concerns, and emergencies.
• Maintain organized front desk area and accurate guest records.
• Monitor lobby security and implement safety protocols.

Skills

Guest services

Customer service

Communication

Multitasking

Microsoft Office

Phone systems

Education

High School Diploma

Hospitality training

Tools

Multi-line phone system

Microsoft Office

Job description

The American Cancer Society in Charleston, SC is seeking a Concierge to serve as the first point of contact, manage front desk operations and ensure a welcoming, safe environment. The role supports guest check-in/out, answers inquiries, and coordinates transportation.

The position offers a starting pay of $19.50 per hour with weekend differential pay of 15%, benefits eligibility, and a schedule from 3:00pm to 11:00pm on weekends.