Front Desk Guest Concierge – Flexible Schedule & Ski Perks

The Westin Riverfront Resort & Spa; Snowmass Village (CO); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental, Vision, & Accident Insurance

Life Insurance

Ski Pass or Equivalent Bonus

401(K) Plan with Employer Match

Paid Time Off & Paid Sick Time

Career Development Trainings

Discounts at Eye Pieces & Venture

Sabbatical Program

$500 Referral Program

Employee Assistance Program

Job summary

Snowmass Mountain Lodging in Snowmass Village, CO is seeking a Front Desk Agent to join our team. You’ll warmly welcome guests, manage check-ins/outs, and coordinate concierge support to ensure a seamless stay.

Ideal candidates have hospitality-minded approach, good communication, and basic computer skills. This is an on-site, full-time role with a flexible schedule including nights and weekends.

Qualifications

• Guest services experience is helpful.
• Strong hospitality mindset and positive guest relations.
• Clear communication skills (verbal, listening, writing).
• Basic computer skills including Word, Teams and Excel.

Responsibilities

• Welcome guests and owners, ensuring smooth arrivals/departures and concierge support.
• Manage check-ins, check-outs, payments, and pre-arrival communication.
• Address maintenance and housekeeping requests, conduct inspections several times daily.
• Sort and deliver packages, and maintain a tidy, welcoming reception area.
• Assist with arrival/departure inspections and other duties as needed.
• Assist with package/luggage delivery up to 100lbs.

Skills

Guest services

Hospitality mindset

Communication skills

Basic computer skills

Tools

Microsoft Word

Microsoft Teams

Excel

Job description

Snowmass Mountain Lodging in Snowmass Village, CO is seeking a Front Desk Agent to join our team. You’ll warmly welcome guests, manage check-ins/outs, and coordinate concierge support to ensure a seamless stay.

Ideal candidates have hospitality-minded approach, good communication, and basic computer skills. This is an on-site, full-time role with a flexible schedule including nights and weekends.