Evening Front Desk Concierge — Guest Experience Pro

Aimbridge Hospitality; Chattanooga (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily pay

Medical, Dental & Vision

Disability Insurance

Life/AD&D

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality in Chattanooga, TN, seeks a Front Desk Agent to greet guests, manage check‑ins/outs, and ensure an effortless stay. You are the face of the hotel, delivering warm, memorable experiences while coordinating with teams to resolve requests efficiently.

This role requires open availability, including weekends and holidays. Shifts are typically 3:00pm–11:00pm, and schedules vary with hotel demand; onsite position with competitive benefits and growth opportunities.

Qualifications

• High school diploma is required; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm welcomes and handle guest check-ins/outs smoothly.
• Communicate clearly with guests and team to keep operations flowing.
• Think quickly to resolve guest requests and issues, turning challenges into positive outcomes.
• Manage reservations, requests, and payments while staying organized.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma

Hotel experience preferred

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality in Chattanooga, TN, seeks a Front Desk Agent to greet guests, manage check‑ins/outs, and ensure an effortless stay. You are the face of the hotel, delivering warm, memorable experiences while coordinating with teams to resolve requests efficiently.

This role requires open availability, including weekends and holidays. Shifts are typically 3:00pm–11:00pm, and schedules vary with hotel demand; onsite position with competitive benefits and growth opportunities.