Evening Front Desk Agent — Guest Service Pro

Aimbridge Hospitality

Canton (OH)

On-site

USD 24,000 - 32,000

Full time

5 days ago
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Benefits offered by this job

Daily Pay
Medical/Dental/Vision
Disability Insurance
Life/AD&D Insurance
Paid Time Off
EAP
401k Plan

Job summary

Hyatt Place Canton is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly farewells. You are the face of the hotel, handling reservations and guest requests with poise while assisting the front desk team to keep operations running smoothly.

Candidates should have a high school diploma and familiarity with hotel software. The role requires 3:00pm-11:00pm shifts, weekends and holidays, and offers a comprehensive benefits package after a waiting period.

Qualifications

  • High school diploma or equivalent required; hotel experience preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

  • Provide warm welcomes, smooth check-ins, and friendly check-outs for guests.
  • Coordinate with team to manage reservations, requests, and guest issues.
  • Maintain organized front desk operations and accurate financial records.

Skills

Guest Service Superstar
Communication Champ
Quick-Thinking Problem Solver
Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software
Microsoft Office

Job description

Hyatt Place Canton is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly farewells. You are the face of the hotel, handling reservations and guest requests with poise while assisting the front desk team to keep operations running smoothly.

Candidates should have a high school diploma and familiarity with hotel software. The role requires 3:00pm-11:00pm shifts, weekends and holidays, and offers a comprehensive benefits package after a waiting period.

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