Weekend Front Desk Specialist - Guest Experience

Aimbridge Hospitality; Portland (OR); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Disability Insurance

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hyatt Place Portland Airport/Cascade Station is seeking a Front Desk Agent to provide warm welcomes, smooth check-ins, and a memorable guest experience. You will be the face of the hotel, handling reservations, requests, and guest interactions with precision and care.

Ideal candidates have a high school diploma or equivalent and familiarity with hotel management software and Microsoft Office. Weekend availability and 30+ hours are preferred for full-time roles.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma or equivalent

Tools

Hotel Management Software

Microsoft Office

Job description

Hyatt Place Portland Airport/Cascade Station is seeking a Front Desk Agent to provide warm welcomes, smooth check-ins, and a memorable guest experience. You will be the face of the hotel, handling reservations, requests, and guest interactions with precision and care.

Ideal candidates have a high school diploma or equivalent and familiarity with hotel management software and Microsoft Office. Weekend availability and 30+ hours are preferred for full-time roles.