Evening Front Desk Agent - Guest Experience

Exploria Resorts; Florida; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance with HSA/FSA

Dental insurance

Vision insurance

Life/AD&D

Short/Long-term disability

401(k)

PTO

Paid holidays

Employee referral program

Room rate discounts

Growth opportunities

Job summary

Exploria Resorts is hiring a Front Desk Agent in Clermont, Florida. This full-time role requires working 3 PM–11 PM with weekends and holidays. You will greet guests, handle check-in/check-out, answer questions, and recommend activities to ensure a memorable guest experience.

Ideal candidates will excel in hospitality, have strong communication and computer skills, and be capable of multitasking while delivering outstanding service. Bilingual abilities are a plus.

Qualifications

• Excellent hospitality and guest service skills.
• Able to follow verbal and written instructions.
• Strong computer skills and attention to detail.
• Bi-lingual is a plus.

Responsibilities

• Greet guests at the front desk and assist with check-in/out.
• Answer questions and provide restaurant/activity recommendations.
• Respond to reservations, hotel information, and guest concerns.
• Handle phone inquiries and assist guests throughout their stay.

Skills

Hospitality

Customer service

Communication

Cashiering

Bilingual

Education

High school diploma or equivalent

Tools

POS systems

Job description

Exploria Resorts is hiring a Front Desk Agent in Clermont, Florida. This full-time role requires working 3 PM–11 PM with weekends and holidays. You will greet guests, handle check-in/check-out, answer questions, and recommend activities to ensure a memorable guest experience.

Ideal candidates will excel in hospitality, have strong communication and computer skills, and be capable of multitasking while delivering outstanding service. Bilingual abilities are a plus.