Guest Experience Concierge - Front Desk (PT)

Equity LifeStyle Properties, Inc.; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

Equity LifeStyle Properties, Inc. is hiring for a Front Desk Clerk (PT) in Clermont, Florida. The role focuses on delivering exceptional guest and resident service at the front desk and supporting daily office operations.

Your duties include serving as the information liaison for guests and residents, processing payments, running reports, and coordinating with the Property Manager to handle inquiries promptly and professionally.

Qualifications

• High school diploma or equivalent.
• 1+ year of experience in customer service.
• Strong organizational skills and attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Attention to detail

Organizational skills

Communication skills

Education

High school diploma

Tools

Computer literacy

Job description

Equity LifeStyle Properties, Inc. is hiring for a Front Desk Clerk (PT) in Clermont, Florida. The role focuses on delivering exceptional guest and resident service at the front desk and supporting daily office operations.

Your duties include serving as the information liaison for guests and residents, processing payments, running reports, and coordinating with the Property Manager to handle inquiries promptly and professionally.