Evening Front Desk Agent: Elevate Guest Stays

KMG Hotels; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Element Overland Park – Leawood in Overland Park, KS is seeking a friendly Front Desk Agent for a 3:00 PM–11:00 PM shift. You will welcome guests, handle check-ins/outs, and assist with reservations to ensure a smooth stay.

The role emphasizes exceptional guest service, problem-solving, and teamwork in a fast-paced hotel environment. Prior hospitality experience is preferred, with training provided as needed.

Qualifications

• High school diploma or equivalent required.
• Previous hotel-related experience preferred.

Responsibilities

• Greet guests and provide friendly, professional service.
• Check guests in and out accurately and efficiently.
• Register guests, assign rooms, and accommodate special requests.
• Process payments and follow all cash-handling procedures.
• Answer phones with proper etiquette and assist with inquiries.
• Provide local recommendations and assist with reservations.

Skills

Guest service

Cash handling

Multitasking

Communication

Teamwork

Learning mindset

Education

High school diploma or equivalent

Job description

Element Overland Park – Leawood in Overland Park, KS is seeking a friendly Front Desk Agent for a 3:00 PM–11:00 PM shift. You will welcome guests, handle check-ins/outs, and assist with reservations to ensure a smooth stay.

The role emphasizes exceptional guest service, problem-solving, and teamwork in a fast-paced hotel environment. Prior hospitality experience is preferred, with training provided as needed.