Evening Dispatcher & Tech Field Liaison (2nd Shift)

Roto-Rooter; Glen Burnie (MD); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical insurance with a Prescription Drug Card

Paid Vacation

Tuition Reimbursement

Matching 401K Retirement Savings Plan

Profit Sharing

Job summary

Roto-Rooter is hiring a Dispatcher for the 2nd Shift, based in Glen Burnie, Maryland. This full-time role involves serving as a liaison between technicians and customers, distributing jobs, and managing workloads across a multi-state region. Candidates should possess excellent customer service skills and be self-starters. The hourly pay is between $19.00 and $21.00, depending on experience, with benefits including medical insurance, paid training, and retirement plans.

Qualifications

• Ability to multi-task effectively.
• Excellent customer service skills are essential.
• Self-starter who is organized and thorough.

Responsibilities

• Serve as a liaison between technicians and customers.
• Distribute jobs to field service technicians.
• Manage workload of service technicians.

Skills

Multi-tasking

Customer service

Bilingual skills

AS400 knowledge

Microsoft Word

Microsoft Excel

Job description

Roto-Rooter is hiring a Dispatcher for the 2nd Shift, based in Glen Burnie, Maryland. This full-time role involves serving as a liaison between technicians and customers, distributing jobs, and managing workloads across a multi-state region. Candidates should possess excellent customer service skills and be self-starters. The hourly pay is between $19.00 and $21.00, depending on experience, with benefits including medical insurance, paid training, and retirement plans.