Evening Dispatch Coordinator - Public Safety

Talentify; Austin (TX); On-site; USD 34,000 - 44,000; Full time

Job summary

Talentify in Austin, TX is seeking a dispatcher to join our team. The role involves coordinating dispatch activities, handling emergency calls, and maintaining effective rapport with customers through phone, email, and reports.

The ideal candidate has a dispatch background, strong multitasking skills, proficiency with Microsoft Office, and a valid TX driver’s license. Shift: Tue–Sat, 1:30pm–10:00pm, with commitments to timely notifications and service delivery.

Qualifications

• Dispatch background required or equivalent experience.
• Strong coordination and multitasking abilities.
• Experience handling calls and coordinating with teams.

Responsibilities

• Log incident reports and handle emergency calls in the dispatch office; proficient with computer operations and MS Office.
• Assess customer needs and build rapport across service interactions.
• Respond to emails and submit maintenance work orders efficiently.
• Answer phone calls from the public, property owners, and local businesses and direct to appropriate department.

Skills

Dispatch background

Operations coordination

Public safety

Multitasking

Tools

Microsoft Office

Dell devices

Apple devices

Job description

Talentify in Austin, TX is seeking a dispatcher to join our team. The role involves coordinating dispatch activities, handling emergency calls, and maintaining effective rapport with customers through phone, email, and reports.

The ideal candidate has a dispatch background, strong multitasking skills, proficiency with Microsoft Office, and a valid TX driver’s license. Shift: Tue–Sat, 1:30pm–10:00pm, with commitments to timely notifications and service delivery.