Evening Dispatcher — Transportation Ops (Houston/Austin)

RMA Worldwide Chauffeured Transportation; Austin (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

RMA Worldwide Chauffeured Transportation in Texas is seeking a dependable Dispatcher for the Afternoon/Evening shift to coordinate chauffeurs and client needs. Based in Houston or Austin, you will dispatch, track trips, handle schedule changes, and maintain accurate records in our systems.

The role requires clear communication, reliability, and the ability to stay composed in a fast-paced environment while delivering top-tier service.

Qualifications

• Experience in dispatch, logistics, or operations.
• Strong computer and software skills.
• Excellent communication and service mindset.
• Able to multitask in a fast-paced setting.

Responsibilities

• Dispatch and monitor chauffeurs throughout shifts.
• Coordinate trip assignments and adjust as needed.
• Monitor trip status and ensure on-time performance.
• Communicate schedules, changes, delays, and client needs.
• Respond quickly and professionally to operational issues.
• Maintain accurate trip and dispatch information in systems.
• Communicate with clients and internal departments.
• Assist with last-minute changes and coverage needs.
• Provide excellent customer service to clients and chauffeurs.
• Perform other dispatch and operations duties as assigned.

Skills

Dispatch experience

Customer service

Multitasking

Communication skills

Tools

Dispatch software

Job description

RMA Worldwide Chauffeured Transportation in Texas is seeking a dependable Dispatcher for the Afternoon/Evening shift to coordinate chauffeurs and client needs. Based in Houston or Austin, you will dispatch, track trips, handle schedule changes, and maintain accurate records in our systems.

The role requires clear communication, reliability, and the ability to stay composed in a fast-paced environment while delivering top-tier service.