Emergency Dispatch Specialist

Talentify; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Talentify is seeking a dispatcher to respond to emergency alarms, be a lifeline to customers, and coordinate with police, fire, and medical responders. You will answer inbound calls, assess situations, and escalate issues to appropriate authorities while delivering calm, clear communication in fast-paced conditions.

This on-site role requires a high school diploma, reliable attendance, basic computer skills, and the ability to multitask. A successful background check and drug screen are required.

Qualifications

• Clear, articulate and professional telephone voice and etiquette.
• Excellent attendance required.
• Excellent customer service skills.
• High school diploma or equivalent.
• Basic computer knowledge.
• Comfortable in a fast-paced environment.
• Ability to multitask.
• Requires a successful background check and drug screen testing.

Responsibilities

• Respond to emergency alarms.
• Be a lifeline to customers and provide support.
• Dispatch the authorities (PD/FD/MD) as needed.
• Answer inbound phone calls and document details.
• Resolve customer issues or concerns promptly.

Skills

Clear articulate phone etiquette

Excellent attendance

Excellent customer service

Fast-paced environment

Multitasking

Background check / drug screen

Education

High school diploma or equivalent

Job description

Talentify is seeking a dispatcher to respond to emergency alarms, be a lifeline to customers, and coordinate with police, fire, and medical responders. You will answer inbound calls, assess situations, and escalate issues to appropriate authorities while delivering calm, clear communication in fast-paced conditions.

This on-site role requires a high school diploma, reliable attendance, basic computer skills, and the ability to multitask. A successful background check and drug screen are required.