Evening Concierge & Lounge Attendant (Madison)

The Madison Concourse Hotel; Bowens Addition (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free employee parking

Free employee meal

Discounted hotel rooms

401-K matching retirement plan

Paid time off

$1,000 Employee Referral Bonus

Cash Advance

Up to 30% off hotel rooms at GreatWolf

Pet Insurance

Inclusive work environment

Job summary

The Madison Concourse Hotel in Madison, WI seeks a Governor's Club Lounge Attendant for the evening shift (3pm-11pm). You will help maintain the Governors Club Lounge, set up the buffet, greet guests, and recommend local dining and activities.

The role offers a starting wage of $17/hour with gratuity eligibility and full-time benefits. A people-focused hospitality mindset and knowledge of Madison are valued to enhance guest experiences.

Qualifications

• Previous hotel or related experience preferred.
• People-person with a passion for hospitality.
• Familiar with Madison – where to eat, what to see, and how to have fun!

Responsibilities

• Set up and maintain the buffet with appetizers and desserts prepared fresh by our culinary team.
• Light cleaning to maintain the cleanliness of the Governor's Club Lounge.
• Refresh complimentary amenities for our guests throughout the evening.
• Assisting guests with any questions they have about the hotel or surrounding area.
• Acting as a concierge to make recommendations for things to do and see around Madison.
• Flexibility to jump into additional tasks as needed.

Skills

People-person

Hospitality

Guest service

Madison knowledge

Education

High School or better

Job description

The Madison Concourse Hotel in Madison, WI seeks a Governor's Club Lounge Attendant for the evening shift (3pm-11pm). You will help maintain the Governors Club Lounge, set up the buffet, greet guests, and recommend local dining and activities.

The role offers a starting wage of $17/hour with gratuity eligibility and full-time benefits. A people-focused hospitality mindset and knowledge of Madison are valued to enhance guest experiences.