Evening Concierge - Guest Services for Senior Living

Resort Lifestyle Communities; Cedar Park (TX); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Competitive compensation

Paid Time Off

401(k) with employer matching

Benefits stipend for health, dental, &

Job summary

Resort Lifestyle Communities is seeking a 2nd shift Concierge to be the welcoming face of our Cedar Park community. You will greet residents, families and guests, answer calls, and provide hands-on support across the front desk and beyond.

The role requires strong communication, problem-solving, and multitasking skills in a fast-paced environment. You will work Thursday–Monday, 3:00pm–11:30pm, with opportunities to contribute to a warm, service-focused culture.

Qualifications

• Minimum 21 years old with a valid driver’s license and clean driving record.
• Ability to work Thursday–Monday, 3:00pm–11:30pm.
• High school diploma or GED.
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Previous customer service experience with professional appearance and interpersonal skills.
• Adaptable and flexible to shifting priorities; willing to assist in various areas.

Responsibilities

• Create a positive first impression by performing valet parking for residents and visitors.
• Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating needs.
• Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary.
• Oversee building safety systems, including fire alarms; follow emergency procedures and assist residents during fires or severe weather.
• Handle administrative tasks such as scheduling transportation, maintaining records, coordinating guest suite reservations, and ensuring suites meet standards.
• Support community operations by assisting with room service requests, dining room coverage during peak times, and event setup.

Skills

Customer service

Communication

Problem solving

Organizational skills

Microsoft Office

English proficiency

Education

High school diploma or GED

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Resort Lifestyle Communities is seeking a 2nd shift Concierge to be the welcoming face of our Cedar Park community. You will greet residents, families and guests, answer calls, and provide hands-on support across the front desk and beyond.

The role requires strong communication, problem-solving, and multitasking skills in a fast-paced environment. You will work Thursday–Monday, 3:00pm–11:30pm, with opportunities to contribute to a warm, service-focused culture.