Front Desk Concierge - Resident Care (2-9pm)

The Enclave At Cedar Park; Cedar Park (TX); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Daily Pay

Perk Spot discounts

Job summary

Spectrum Retirement Communities seeks a friendly front desk professional to greet visitors, answer phones, and respond to resident and family inquiries. The role runs 2pm-9pm on a full-time schedule in Cedar Park, TX.

You will handle emergencies, coordinate messages, and maintain a welcoming lobby environment. Ideal candidates will have a High School diploma, office experience, and strong communication skills.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Customer service

Phone handling

Communication skills

Organizational skills

Independence

Education

High School diploma or equivalent

Job description

Spectrum Retirement Communities seeks a friendly front desk professional to greet visitors, answer phones, and respond to resident and family inquiries. The role runs 2pm-9pm on a full-time schedule in Cedar Park, TX.

You will handle emergencies, coordinate messages, and maintain a welcoming lobby environment. Ideal candidates will have a High School diploma, office experience, and strong communication skills.