Senior Living Concierge - Part-Time Weekend Shifts

Discovery Senior Living; Austin (TX); Vor Ort; USD 22.000 - 23.000; Teilzeit

Benefits dieser Stelle

Competitive wages

Access to wages before payday

Flexible scheduling options

Paid time off and Holidays

Full benefit package

401(K) with employer match

Paid training

Opportunities for advancement

Meals & Uniforms

Zusammenfassung

Discovery Management Group, operating The Conservatory at North Austin, seeks a part-time Concierge to warmly greet residents, families and guests and support daily front-desk operations in a senior living community.

The role emphasizes excellent communication, reliability and a friendly, professional demeanour, with rotating weekends and potential PRN hours. Full benefits and flexible scheduling accompany this weekend-focused position in North Austin.

Qualifikationen

• High school diploma or GED required.
• English communication skills required; Spanish desirable.
• Experience with multi-line phones, computers, copy machine, Keytrak device, and other technology.
• 2 years of customer service/hospitality experience; senior living preferred.
• Polite, helpful, articulate, responsible, and dependable.

Aufgaben

• Carries out telephone answering and reception duties as required.
• Takes messages with pertinent information and communicates messages to the recipient.
• Greets residents, visitors, guests and vendors. Answers inquiries and gives directions.
• Collates brochures & documents for the marketing and other departments.
• Prepares meal tickets for family, visitors & guests.
• Takes Room Service orders for meal delivery to Residents.
• Assists Residents with sign-ups for Activities, Outings and Events.
• Updates the Resident Phone List, Resident Emergency Contact & Caregiver information.
• Manages appointment reminders for residents' transportation.
• Maintains and keeps desk and entry area neat and organized.
• Organizes & distributes packages & other deliveries to residents & staff.
• Sets up theater and prepares popcorn for regular movie nights & weekend matinee.
• Responds to Resident Emergency Pendant pushes or calls from Residents or family to initiate 911/EMS.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Assists and supports the Business Office Director and other department Directors.
• Direct Report to the Business Office Director.
• Other duties as assigned.

Kenntnisse

English

Customer service

Hospitality experience

Communication

Spanish desirable

Ausbildung

High school diploma or GED

Tools

Multi-line phones

Keytrak device

Computer familiarity

Jobbeschreibung

Discovery Management Group, operating The Conservatory at North Austin, seeks a part-time Concierge to warmly greet residents, families and guests and support daily front-desk operations in a senior living community.

The role emphasizes excellent communication, reliability and a friendly, professional demeanour, with rotating weekends and potential PRN hours. Full benefits and flexible scheduling accompany this weekend-focused position in North Austin.