Concierge & Security Floater — Guest Experience

Planned Companies; New Jersey; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies in Secaucus, NJ, is hiring Front Desk Associates and Doormen for a concierge-focused role. Shifts run 4 pm–12 am or 12 am–8 am, with pay rates between $17.00 and $20.00 per hour.

This on-site position requires multitasking, guest relations, and event support to ensure a welcoming experience. Responsibilities include greeting tenants and visitors, coordinating reservations and events, and handling mail, deliveries, and access control.

Qualifications

• 2+ years of Lead Front Desk or Security w/ Concierge experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences including scheduling reservations and appointments at restaurants, hotels, and venues; plan on-site events.
• Provide direction, referrals and help access local entertainment, dining, shopping, and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby, and manage keys and access cards.

Skills

Customer service

Communication

Multitasking

Time management

Guest relations

Job description

Planned Companies in Secaucus, NJ, is hiring Front Desk Associates and Doormen for a concierge-focused role. Shifts run 4 pm–12 am or 12 am–8 am, with pay rates between $17.00 and $20.00 per hour.

This on-site position requires multitasking, guest relations, and event support to ensure a welcoming experience. Responsibilities include greeting tenants and visitors, coordinating reservations and events, and handling mail, deliveries, and access control.