Morning Concierge

Planned Companies; Jersey City (NJ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with employer match

Job summary

Planned Companies’ Concierge team in Jersey City is hiring Front Desk Associates and Doormen to welcome tenants, guests and vendors and ensure property safety and guest experience.

You will handle introductions, coordinate reservations, events and local referrals, and maintain mail and access controls. Schedule Sunday-Thursday 7am-3pm; pay rate $24.50/hour. Prior customer service and strong communication are required.

Qualifications

• 3+ years of customer service experience.
• Ability to greet and assist tenants, guests and vendors.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Develop and maintain relationships with tenants for personalized experiences.
• Schedule reservations at restaurants, hotels, entertainment venues.
• Plan and organize on-site events.
• Provide local referrals and access to activities and services.
• Document and track mail, deliveries, and vendor services.
• Answer phones, monitor lobby, and manage keys and access cards.

Skills

Customer service

Communication skills

Time management

Physical fitness

Job description

Planned Companies –Concierge – Job Description

Schedule: Sunday - Thursday 7am to 3pm

Location: Jersey City, NJ

Pay Rate: $24.50

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.