Evening Club Front Desk Concierge

Vestavia Hills; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Greystone Golf & Country Club in Birmingham (Vestavia Hills area) is seeking a Nighttime Administrative Receptionist to greet members and guests, manage front desk operations, reservations, menus, seating charts, and assist in onboarding new staff. This part-time, hourly role runs Wednesday through Saturday from 5:00 pm to 9:00 pm, with a focus on courteous, efficient service.

You will handle multi-line phone calls, maintain clubhouse order, support website and app logins, manage the online

Responsibilities

• Answer a telephone with multiple lines in a timely and courteous fashion.
• Remain at the front desk at all times. This is critical to the success of the company. A thirty-minute lunch break is permitted, and any other approved prearranged breaks.
• Open the front door for guests entering and exiting the Club, greeting them, and saying goodbye in a friendly and professional manner.
• Provide assistance and information to members and guests, including directing them to areas of the facility and connecting them with staff members.
• Demonstrate a strong understanding of current and future club events.
• Promote Club events.
• Manage the online reservation system. Inform necessary staff of highlights or changes to events/reservations.
• Take detailed messages and respond to inquiries promptly.
• Maintain orderliness of clubhouse, especially front desk, foyer, dining room, breezeway, entrance & bathrooms.
• Use templates to create food cards, name cards, menus, signs, etc.
• Assist with decorating clubhouse and maintaining aesthetics.
• Assist potential employees in fulfilling the application process.
• Assist the administrative staff with duties as requested.
• Comply with all safety policies, practices, and procedures. Report all unsafe activities to the supervisor.
• Participate in proactive team efforts to achieve departmental and company goals.
• Provide leadership to others through example and sharing of knowledge/skill.
• Set up and advertise grab-n-go meals each week on the website and by email.
• Place calls/send emails to waitlist, cancellations, RSVPs, wine order pickup, etc.
• Assist members with login problems on the website and App.
• Receive and direct packages, safely store packages to keep common areas clear, and notify recipients.
• Perform other duties as assigned.

Job description

Greystone Golf & Country Club in Birmingham (Vestavia Hills area) is seeking a Nighttime Administrative Receptionist to greet members and guests, manage front desk operations, reservations, menus, seating charts, and assist in onboarding new staff. This part-time, hourly role runs Wednesday through Saturday from 5:00 pm to 9:00 pm, with a focus on courteous, efficient service.

You will handle multi-line phone calls, maintain clubhouse order, support website and app logins, manage the online