Club Dining Guest Experience Specialist

Heritage Golf Group; Birmingham (AL); On-site; USD 21,000 - 28,000; Part time

Job summary

Heritage Golf Group in Birmingham, AL is seeking an energetic team member for an hourly restaurant/club position. You will greet guests, take orders, make recommendations, and ensure smooth service in a fast-paced environment.

As part of the Food & Beverage team, you will handle payments, maintain cleanliness, and support banquet and club events. Prior hospitality experience preferred, with opportunity to obtain alcohol service certifications as required.

Qualifications

• Restaurant or hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Ability to provide guest service in a fast-paced environment.
• Basic math and cash-handling skills.
• Must obtain alcohol service certifications as required by state or local regulations.

Responsibilities

• Greet members and guests promptly and professionally.
• Present menus, answer questions, and make food and beverage recommendations.
• Accurately take and enter orders into the POS system.
• Serve food and beverages in accordance with club service standards.
• Monitor tables to anticipate and respond to member and guest needs.
• Ensure orders are delivered accurately and on time.
• Maintain knowledge of daily specials, menu changes, and beverages.
• Assist with setting up and breaking down dining areas before and after service.
• Maintain cleanliness and organization of dining rooms and work stations.
• Process member charges and guest payments accurately.
• Communicate with kitchen and bar staff to ensure smooth service operations.
• Assist with banquet, club events, tournaments, and special functions as needed.
• Follow all food safety, sanitation, and alcohol service regulations.
• Promote a positive and professional image of the club at all times.
• Perform other duties as assigned by management.

Skills

Excellent communication

Teamwork

Cash handling

Basic math

Guest service

Tools

POS system

Job description

Heritage Golf Group in Birmingham, AL is seeking an energetic team member for an hourly restaurant/club position. You will greet guests, take orders, make recommendations, and ensure smooth service in a fast-paced environment.

As part of the Food & Beverage team, you will handle payments, maintain cleanliness, and support banquet and club events. Prior hospitality experience preferred, with opportunity to obtain alcohol service certifications as required.