Evening Client Support & Housing Navigator

St Vincent De Paul Society Of San Francisco; San Francisco (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Kaiser medical insurance

Dental, Vision, and Life insurance

403b Retirement Plan with employer‑pay

Employee Assistance Program

Ten vacation and ten sick days

Two personal floating holidays and 12.

Job summary

St. Vincent de Paul Society of San Francisco seeks a Client Support Coordinator for swing shift to handle client intakes, provide resource referrals and support a safe, respectful Navigation Center.

This full-time, union, non-exempt role requires strong communication, data entry proficiency, and compassion for chronically homeless individuals; duties include coordinating housing criteria, delivering services, and maintaining records.

Qualifications

• High school degree or equivalent; AA preferred.
• One year experience with diverse populations in a non-profit setting.
• Excellent customer service skills and strong communication.
• Experience with chronically homeless individuals and/or mental health challenges.
• Proficient in data entry and Microsoft Word; ability to learn new software.

Responsibilities

• Work with clients to resolve problems and provide resource information.
• Assist clients with navigating housing criteria and referrals.
• Maintain respectful, professional treatment of all clients.
• Enter client data into database and perform area and bed checks.
• Deliver client food and assist with shelter maintenance and safety.

Skills

Customer service

Communication

Data entry

Crisis handling

Record-keeping

Education

High school diploma or equivalent

AA degree preferred

Job description

St. Vincent de Paul Society of San Francisco seeks a Client Support Coordinator for swing shift to handle client intakes, provide resource referrals and support a safe, respectful Navigation Center.

This full-time, union, non-exempt role requires strong communication, data entry proficiency, and compassion for chronically homeless individuals; duties include coordinating housing criteria, delivering services, and maintaining records.