Evening Circulation Desk Assistant

Cape Cod Community College; West Barnstable (MA); On-site; USD 14,000 - 17,000; Part time

Job summary

Cape Cod Community College in Massachusetts is seeking a Circulation Desk Assistant to deliver excellent customer service to library patrons. The role includes evening and weekend hours during the Fall semester with occasional substitute shifts.

The position is part-time, non-benefited, paid at $20 per hour for 14 hours weekly when classes are in session, with applications reviewed on receipt. Register patrons in CLAMS, manage lending, assist with the photocopier, issue student IDs, and shelve

Qualifications

• Customer service experience.
• Excellent interpersonal and customer service skills.
• Thorough knowledge of basic computer applications.
• Ability to pay strict attention to detail.
• Unrestricted authorization to work in the United States.

Responsibilities

• Register patrons in the CLAMS automated library system.
• Charge and discharge library materials to library patrons, including items on reserve.
• Assist patrons in the use of the photocopier and answer directional questions.
• Refer patrons to the Reference Desk.
• Produce College student ID cards.
• Shelve library materials.

Skills

Customer service

Interpersonal skills

Computer literacy

Attention to detail

US work authorization

Tools

Koha library system

Job description

About Cape Cod Community College

Cape Cod CommunityCollege is a place of personal discovery, enrichment, and professional development for those just beginning the quest and forthose at many points along the path of higher education throughoutlife. It is a caring, comprehensive institution that belongs to thepeople it serves and responds to their individual and communityneeds. Students attending Cape Cod Community College are strivingfor personal excellence, and are finding it, day after day.Graduates of the College can be found in all levels of privatebusiness, the professions, and public service, and they excel atwhat they do.

For students seeking to lay a foundation for further study, thereis no better place to begin than at Cape Cod Community College. Intoday's highly competitive market place, the well prepared transferstudent is the most aggressively recruited person in highereducation. For many Cape Cod Community College graduates, thatAssociate Degree opens the door to institutions that were just notan option after high school. And, when you consider the savings inthe overall cost of a four-year degree at either a public or aprivate university, starting at Cape Cod Community College becomesan incredible bargain that blends quality with unmatchedvalue.

The students' education is the first priority at Cape Cod CommunityCollege. As a learning-centered community, we value thecontributions of a diverse population, welcome open inquiry, andpromote mutual respect. The College offers a strong educationalfoundation of critical and creative thinking, communicationcompetency, and a global, multicultural perspective that preparesstudents for life and work in the 21st century. Our liberal arts,sciences, and career programs provide educational pathways thatserve the varied social, economic, and demographic characteristi.

Job Description

General Statement of Responsibilities

The Circulation Desk Assistant is responsible for providingcustomer service and guidance to library patrons. This positionworks evening (Tuesday and Thursday, 3pm-8 pm) and weekend hours(Saturday 9 am - 1pm) during the Fall semester, with the occasionalopportunity to work additional shifts as a substitute.

Examples of Duties

1. Register patrons in the CLAMS automated library system.
2. Charge and discharge library materials to library patrons,including items on reserve.
3. Assist patrons in the use of the photocopier and answerdirectional questions.
4. Refer patrons to the Reference Desk.
5. Produce College student ID cards.
6. Shelve library materials.

Requirements

Minimum Qualifications

1. Customer service experience.
2. Excellent interpersonal and customer service skills.
3. Thorough knowledge of basic computer applications.
4. Ability to pay strict attention to detail.
5. Unrestricted authorization to work in the United States.

Additional Preferred Qualifications

1. Experience with the Koha library systems or other ILS.
2. Experience working with diverse populations.

Equivalency Statement

Applicants who do not meet the qualifications as noted above areencouraged to put in writing precisely how their background andexperience has prepared them with the equivalent combination ofeducation, training, and experience required for the responsibilities of this position.

Additional Information

Compensation

$20 per hour, 14 hours per week when classesare in session. Part-time, non-benefited. Non-unit position.

Application Deadline

Immediate need; applications reviewedupon receipt.

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

This appointment is subject to the FY2027 budgetappropriations.

Appointment subject to SORI (Sex Offender RegistryInformation), publicly accessible Massachusetts CORI (CriminalOffender Record Information) and national backgroundchecks.

The College cannot consider applicants who do not have the ability to work in the United States without assistance from theemployer.

Cape Cod Community College is an affirmative action/equalopportunity employer and does not discriminate on the basis ofrace, color, national origin, sex, disability, religion, age,veteran status, genetic information, gender identity or sexualorientation in its programs and activities as required by Title IXof the Educational Amendments of 1972, the Americans withDisabilities Act of 1990, Section 504 of the Rehabilitation Act of1973, Title VII of the Civil Rights Act of 1964, and otherapplicable statutes and College policies. The College prohibitssexual harassment, including sexual violence. Inquiries orcomplaints concerning discrimination, harassment, retaliation orsexual violence shall be referred to the College's Affiantive Action/Title IX Coordinator, the Massachusetts Commission AgainstDiscrimination, the Equal Employment Opportunities Commission orthe United States Department of Education's Office for CivilRights.