Evening and Weekend Circulation Assistant

State; Barnstable (MA); Hybrid; USD 21,000 - 25,000; Part time

Job summary

Cape Cod Community College’s Wilkens Library is seeking an Evening and Weekend Circulation Assistant to deliver friendly customer service at the Circulation Desk. Responsibilities include registering patrons in the CLAMS system, checking materials in/out, assisting with photocopiers, and directing patrons to the Reference Desk.

The position offers evening and weekend hours for the Fall semester, with potential additional shifts as a substitute, and requires strong computer skills and the ability

Qualifications

• Customer service experience.
• Excellent interpersonal and customer service skills.
• Thorough knowledge of basic computer applications.
• Ability to pay strict attention to detail.
• Unrestricted authorization to work in the United States.

Responsibilities

• Register patrons in the CLAMS automated library system.
• Charge and discharge library materials to library patrons, including items on reserve.
• Assist patrons in the use of the photocopier and answer directional questions.
• Refer patrons to the Reference Desk.
• Produce College student ID cards.
• Shelve library materials.

Skills

Customer service experience

Interpersonal skills

Basic computer applications

Attention to detail

Work authorization in US

Job description

Evening and Weekend Circulation Assistant, Wilkens Library, Cape Cod Community College (Barnstable)

The Circulation Desk Assistant is responsible for providing customer service and guidance to library patrons. This position works evening (Tuesday and Thursday, 3pm-8 pm) and weekend hours (Saturday 9 am - 1pm) during the Fall semester, with the occasional opportunity to work additional shifts as a substitute.

EXAMPLES OF DUTIES:

• Register patrons in the CLAMS automated library system.
• Charge and discharge library materials to library patrons, including items on reserve.
• Assist patrons in the use of the photocopier and answer directional questions.
• Refer patrons to the Reference Desk.
• Produce College student ID cards.
• Shelve library materials.

Qualifications

MINIMUM QUALIFICATIONS:

• Customer service experience.
• Excellent interpersonal and customer service skills.
• Thorough knowledge of basic computer applications.
• Ability to pay strict attention to detail.
• Unrestricted authorization to work in the United States.

ADDITIONAL PREFERRED QUALIFICATIONS:

• Experience with the Koha library systems or other ILS.
• Experience working with diverse populations.