Evening Call Center Dispatcher – Multistate Support

Roto-Rooter; Tempe (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

Paid Vacation

Tuition Reimbursement

Matching 401K Retirement Savings Plan

Job summary

Roto-Rooter is hiring a Call Center Dispatcher for their Arizona facility in Tempe. This full-time, evening position requires excellent customer service skills and the ability to multi-task in a fast-paced environment. Bilingual skills are preferred. Benefits include medical, dental, vision insurance, paid vacation, 401K matching, and more. Join a well-established company dedicated to employee well-being and career advancement opportunities for military veterans as well.

Qualifications

• Ability to multi-task in a fast-paced environment.
• Bilingual skills are a plus.
• Excellent customer service skills are required.
• Self-starter who is organized and thorough.

Responsibilities

• Serve as liaison between field service technicians and customers.
• Distribute jobs to field service technicians.
• Manage the workload of service technicians.
• Interact with customers regarding technician arrival status.
• Relay necessary job details to service technicians.

Skills

Multi-tasking

Excellent customer service skills

Bilingual skills

Organizational skills

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

Roto-Rooter is hiring a Call Center Dispatcher for their Arizona facility in Tempe. This full-time, evening position requires excellent customer service skills and the ability to multi-task in a fast-paced environment. Bilingual skills are preferred. Benefits include medical, dental, vision insurance, paid vacation, 401K matching, and more. Join a well-established company dedicated to employee well-being and career advancement opportunities for military veterans as well.