Evening Airport Passenger Services Specialist

Colonial Group; Texas, United States, Northern America, Americas; Hybrid; USD 28,000 - 36,000; Full time

Job summary

Colonial Group in the United States seeks a Passenger Service Agent to assist travelers during check-in, verify documents, assign seats, and ensure boarding passes align with flight details. You will maintain liaison with airlines and ground handlers and support baggage tagging and sign-in procedures.

Requirements include a high school diploma or GED, a valid state driver's license or airport identification, excellent communication, basic computer literacy, and the ability to stand, bend, and

Qualifications

• High school diploma or GED is required.
• Excellent communication and interpersonal skills.
• Basic computer literacy required.
• Ability to stand, bend, stoop, and walk for extended periods.
• Push, pull, lift, and load up to 70 pounds.

Responsibilities

• Electronic check-in of passengers for international travel
• Verification of documents for international and domestic flights
• Assign passenger seats
• Ensure correct boarding passes are provided to each passenger for the assigned flight
• Verify ticket and seat reservations
• Match manifest to on-board count
• Announce arrivals and departures as necessary
• Provide information to passengers/customers as requested
• Connect/disconnect Jetway/stairs as necessary
• Assist with baggage tagging and baggage claim reports
• Maintain current knowledge of all flight times during designated shift
• Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
• Performing other duties as assigned

Skills

Valid state driver's license or FAA/Ai

Excellent communication

Basic computer literacy

Ability to stand, bend, walk

Lift up to 70 pounds

Education

High school diploma or GED

Job description

Colonial Group in the United States seeks a Passenger Service Agent to assist travelers during check-in, verify documents, assign seats, and ensure boarding passes align with flight details. You will maintain liaison with airlines and ground handlers and support baggage tagging and sign-in procedures.

Requirements include a high school diploma or GED, a valid state driver's license or airport identification, excellent communication, basic computer literacy, and the ability to stand, bend, and