Evening Airport Passenger Service Agent

Colonial Group; Dallas (TX); On-site; USD 21,000 - 26,000; Part time

Job summary

Colonial Group in Dallas is seeking a passenger services agent to support both international and domestic travel operations. You will perform check-in, seating assignments, boarding pass issuance, and document verification with a focus on customer service.

The role requires a high school diploma or GED, a valid state driver's license, basic computer literacy, and excellent communication. Arabic language ability is a plus; part-time evening shifts from 6:30pm to 11:15pm are available.

Qualifications

• Must have strong customer service skills.
• Good communication and teamwork abilities.
• Basic computer literacy required for ticketing systems.

Responsibilities

• Electronic check-in of passengers for international travel.
• Verification of documents for international and domestic flights.
• Assign passenger seats.
• Ensure boarding passes are provided to each passenger.
• Verify ticket and seat reservations.
• Match manifest to on-board count.
• Announce arrivals and departures as necessary.
• Provide information to passengers/customers as requested.
• Connect/disconnect Jetway/stairs as necessary.
• Assist with baggage tagging and baggage claim reports.
• Maintain current knowledge of all flight times during shift.
• Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers.
• Performing other duties as assigned.

Skills

Communication skills

Interpersonal skills

Basic computer literacy

Physical stamina

Arabic language (bonus)

Education

High school diploma or GED

Job description

Colonial Group in Dallas is seeking a passenger services agent to support both international and domestic travel operations. You will perform check-in, seating assignments, boarding pass issuance, and document verification with a focus on customer service.

The role requires a high school diploma or GED, a valid state driver's license, basic computer literacy, and excellent communication. Arabic language ability is a plus; part-time evening shifts from 6:30pm to 11:15pm are available.