Airport Passenger Service Agent — Part-Time, $18.50/hr

Colonial Group; Virginia (MN); On-site; USD 21,000 - 30,000; Part time

Job summary

Colonial Group is hiring a Passenger Service Agent to support airline operations at the airport. The role involves electronic check-in for international travel, verifying documents, assigning seats, and ensuring boarding passes align with flight details.

Candidates must maintain readiness to assist passengers, handle baggage-related tasks, and coordinate with airlines and ground staff. The position is part-time with an hourly wage governed by airport rates.

Qualifications

• Provide exceptional customer service at all times.
• Display clear communication with passengers and colleagues.
• Operate basic computer systems for check-in and ticket verification.

Responsibilities

• Electronically check-in passengers for international travel.
• Verify documents for international and domestic flights.
• Assign passenger seats and issue boarding passes.
• Verify ticket and seat reservations and maintain manifest accuracy.
• Announce arrivals and departures; provide information to passengers as requested.
• Coordinate with airlines, customer service, and ground handlers.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Basic computer literacy

Education

High school diploma or GED

Job description

Colonial Group is hiring a Passenger Service Agent to support airline operations at the airport. The role involves electronic check-in for international travel, verifying documents, assigning seats, and ensuring boarding passes align with flight details.

Candidates must maintain readiness to assist passengers, handle baggage-related tasks, and coordinate with airlines and ground staff. The position is part-time with an hourly wage governed by airport rates.