Airport Passenger Experience Specialist

GAT Airline Ground Support; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A regional airline service provider is seeking a dedicated Customer Service Agent in Dallas, Texas. In this role, you will create the first impression for passengers by assisting them with check-in, ticketing, and resolving customer issues. Candidates must be at least 18 years old and possess a high school diploma or equivalent with excellent communication and computer skills. This position demands a friendly demeanor in a fast-paced environment. Availability for nights and weekends is essential.

Qualifications

• Must have a high degree of attention to detail.
• Ability to read, speak, and understand the English language.
• Possess entry-level computer skills.

Responsibilities

• Greet and assist customers in a prompt and courteous manner.
• Announce incoming and outbound flights.
• Handle transactions accurately and conduct airline closeout procedures.
• Assist with checked baggage and operate jetways.

Skills

Excellent customer assistance

Good communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Airline computer systems

Job description

A regional airline service provider is seeking a dedicated Customer Service Agent in Dallas, Texas. In this role, you will create the first impression for passengers by assisting them with check-in, ticketing, and resolving customer issues. Candidates must be at least 18 years old and possess a high school diploma or equivalent with excellent communication and computer skills. This position demands a friendly demeanor in a fast-paced environment. Availability for nights and weekends is essential.