Evening Admissions Navigator for Patient Access

RCA - Recovery Centers of America Management Company; Danvers (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Recovery-friendly workplace

Ongoing training and career growth

Job summary

Recovery Centers of America is seeking an Admissions Coordinator in Danvers, MA. You will guide patients, families, and referral sources through intake with compassion and clinical insight, ensuring accurate documentation and smooth access to care.

Responsibilities include coordinating financial and clinical needs, performing pre-admission assessments, and serving as a primary contact for referrals. Strong communication and organizational skills are essential.

Qualifications

• Experience in behavioral health admissions preferred.
• HIPAA familiarity and confidentiality practices.
• Proficiency with MS Office and EHR systems.

Responsibilities

• Provide comprehensive orientation to patients at admission and ensure documentation is complete.
• Verify financial eligibility and complete setup prior to program entry.
• Coordinate referral and intake processes from first call through admission.
• Gather clinical, medical, and psychosocial information during assessments.
• Maintain communication with partners, families, and treatment teams to ensure continuity of care.

Skills

Verbal communication

Written communication

Empathy

Interpersonal skills

Decision making

Customer service

Education

Bachelor’s in Psychology or related field

Associate degree with 1 year experience

High school diploma with 2+ years in admissions

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Recovery Centers of America is seeking an Admissions Coordinator in Danvers, MA. You will guide patients, families, and referral sources through intake with compassion and clinical insight, ensuring accurate documentation and smooth access to care.

Responsibilities include coordinating financial and clinical needs, performing pre-admission assessments, and serving as a primary contact for referrals. Strong communication and organizational skills are essential.