Admissions & Community Outreach Specialist

Paycom - ATS; Lake Magdalene (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Clean Recovery Centers is seeking an Admissions Coordinator to manage inquiry calls, client screenings, and admissions with clinical and administrative staff collaboration. You will ensure compliant intake, verify insurance, and collect necessary consents and documents to admit clients.

The role emphasizes compassionate client interaction, confidentiality, community education, and accurate data entry while supporting on-call needs and on-site operations.

Qualifications

• Experience in substance abuse field; knowledge of 12 steps or customer service.
• Must be computer literate; on-the-job training offered.
• No education required.

Responsibilities

• Answer inquiry calls efficiently and courteously.
• Coordinate and schedule prospective client screenings.
• Coordinate and process all admissions to the facility.
• Obtain medical and clinical approvals as needed.
• Maintain inquiry board; follow-up with prospects.
• Transmit demographic and financial information to billing; verify insurance.

Skills

Customer Service

Substance Abuse Knowledge

Ethics & Compliance

DCF Guidelines

Joint Commission

Suicide/Homicide Assessment

Trauma – Abuse – Neglect

Mental Status Assessment

Vital Signs

UA Testing

Detox Evaluation

CRM Software

Written Communication

Confidentiality Laws

Workplace Violence Prevention

Corporate Integrity & Compliance

Tools

CRM Software

Job description

Clean Recovery Centers is seeking an Admissions Coordinator to manage inquiry calls, client screenings, and admissions with clinical and administrative staff collaboration. You will ensure compliant intake, verify insurance, and collect necessary consents and documents to admit clients.

The role emphasizes compassionate client interaction, confidentiality, community education, and accurate data entry while supporting on-call needs and on-site operations.